Terms of Service

1. Acceptance of these terms

These Terms of Service ("Terms") form a binding agreement between you and HireInterviewAI ("we", "us"). By creating an account, accessing the platform, or taking an interview, you agree to these Terms. If you are entering into them on behalf of an organization, you represent that you have authority to bind that organization.

2. The service

HireInterviewAI provides live, adaptive, proctored AI technical interviews — voice, an in-browser code editor, and chat — and produces per-concept skill reports across technical and professional domains. The platform is provided on a software-as-a-service basis and may evolve over time. We may add, change, or remove features.

3. Accounts & eligibility

HireInterviewAI supports two classes of account, with different signup paths. You are responsible for the accuracy of your account information, for keeping credentials secure, and for all activity under your account, and you must be legally able to enter into these Terms.

Hiring organizations. The demo-led interview platform for hiring organizations is provisioned by us following a demo request; there is no public self-serve signup for that platform. Organizations may use it only for lawful hiring purposes.

Candidate accounts. Candidate accounts are open to the public through self-serve signup. You must be an individual using your own real identity. Creating a profile, browsing the job board, saving searches, and applying to roles are free.

Employer marketplace accounts. Employer marketplace accounts are self-serve and verification-gated. You can draft job postings as soon as you sign up; publishing postings and searching candidate fingerprints unlock once we verify your organization.

4. Acceptable use

You agree not to:

• Use the platform for any unlawful, discriminatory, or deceptive purpose
• Attempt to breach, probe, or circumvent security, tenant isolation, or access controls
• Reverse engineer, scrape, or resell the service except as the law expressly permits
• Interfere with or disrupt the integrity or performance of the platform
• Misuse candidate data or the evidence trail in violation of applicable law

5. Candidate acceptable use

If you take assessments as a candidate, you agree to do so as yourself and to keep your results honest. Specifically, you agree not to:

• Impersonate another person or misrepresent your identity
• Have anyone else take an assessment for you, or take one on behalf of another person (proxy-taking)
• Use unauthorized assistance, external help, or automated tools during a proctored assessment
• Manipulate, forge, or tamper with your knowledge fingerprint or the evidence behind it

Your fingerprint is only meaningful because assessments are proctored and identity-bound. If we detect impersonation, proxy-taking, or another integrity violation, we may void the affected assessments and revoke the resulting fingerprint, and may suspend or terminate your account.

6. Data roles & candidate consent

Employer-initiated interviews. These capture candidate evidence — transcripts, submitted code, voice/audio, screen recordings, and proctoring signals. The hiring organization is the controller of that data and we act as its processor; the organization is responsible for obtaining all required notices and consents from candidates before inviting them, and for using the resulting data lawfully.

Candidate self-assessments & marketplace profiles. For these, HireInterviewAI is the controller (and data fiduciary under India's DPDP Act). We collect the required consent directly from you when you create an account, purchase an assessment, or turn on discoverability.

We process all of the above in accordance with our Privacy Policy.

7. Billing & payments

Hiring organizations. The interview platform is prepaid and pay-per-interview. You top up an organization wallet, and each interview draws from that balance; the price scales with interview length. There is no subscription and no per-seat fee.

Candidates. Skill assessments are paid — 30, 45, or 60 minutes, one technology, proctored and recorded — from a prepaid candidate wallet, with the price shown before purchase. Creating a profile, browsing jobs, saving searches, and applying to roles are free. Job postings are free for verified employers.

Payments are processed in Indian Rupees (INR) by our payment provider, Razorpay.

Refunds. If you buy an assessment and it expires without being taken, we automatically refund its price to your candidate wallet. If an assessment cannot be completed because of a platform failure on our side, we credit or refund it. We do not treat consumer purchases as blanket non-refundable, and nothing here limits the refund and consumer-protection rights you have under Indian law. Organization wallet top-ups are non-refundable except where required by law. Taxes are your responsibility unless stated otherwise.

8. Your knowledge fingerprint

Your knowledge fingerprint is a per-concept record of depth derived only from assessments you choose and pay for. Results from interviews run by a hiring organization never feed your fingerprint.

You own your fingerprint. You can export it and delete it at any time, and deleting your account purges it. You control who sees it: discoverability is off by default, and verified employers can find your fingerprint through talent search only when you turn it on. While you keep an assessment and your account, you grant us the license needed to store, process, and — when you opt in — display your fingerprint to verified employers.

The verification mark — the proctored, identity-bound signal that makes a result credible — belongs to HireInterviewAI. You may not reproduce it or apply it to results we did not verify, and we may revoke it if the underlying assessment is found to violate these Terms.

9. Job postings & employer content

Employers are responsible for the job postings they publish. Postings must describe genuine, currently open roles; be accurate and lawful; and comply with equal-opportunity and anti-discrimination law. You may not publish misleading or fraudulent content, charge candidates a fee to apply, or use postings to harvest personal data for unrelated purposes. We may review, decline, or remove postings that breach these rules, and may suspend accounts that do so repeatedly.

10. Marketplace conduct

The marketplace connects candidates and employers on-platform. You agree not to use it to circumvent the platform — for example, by moving a connection off-platform to avoid fees, verification, or these Terms, by scraping profiles or fingerprints, or by contacting candidates through channels the platform does not provide. Both sides agree to interact honestly and to honor the platform's process.

11. Intellectual property

We retain all rights in the platform, including its software, models, prompts, designs, brand, and the verification mark. You retain rights in the content you submit — such as role configuration, job postings, and profile details — and in candidate data, with data-controller roles allocated as described in Section 6. We grant you a limited, non-exclusive, non-transferable right to use the platform during your authorized use of it, subject to these Terms.

12. Disclaimers

The platform is provided "as is" and "as available". AI evaluations are decision-support signals to help hiring teams, not a guarantee of a candidate's performance or fitness, and they must not be the sole basis for an employment decision. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total aggregate liability arising out of or relating to the service is limited to the amounts you paid to us in the three (3) months preceding the event giving rise to the claim.

14. Termination

You may stop using the platform at any time. We may suspend or terminate access for breach of these Terms, non-payment, or to comply with law. On termination, your right to use the platform ends; data handling after termination is governed by our Privacy Policy and any applicable data-processing terms.

15. Governing law

These Terms are governed by the laws of India, and the courts of India shall have exclusive jurisdiction over any dispute arising from them, without regard to conflict-of-laws principles.

16. Changes to these terms

We may update these Terms as the product and our obligations evolve. Material changes will be reflected by an updated date at the top of this page. Continued use after changes take effect constitutes acceptance.